Recover patients faster — and stop losing them between sessions.
Built for the realities of running a physio clinic — packed schedules, insurance follow-ups, treatment plans that span 8–12 visits, and patients who quietly stop coming.
What Physiotherapy clinics see
Outcomes from live rollouts
+41%
treatment plan completion
from ~38% to ~71% on average
22 hrs
saved per clinic per week
reception + insurance work
$8,400
monthly no-show recovery
auto-rebook flow
< 12 days
to fully go live
EMR sync included
The four numbers that change first.
What an industry-average clinic looks like vs. what Clinic OS clinics in this discipline actually do.
Inbound patient calls answered
Industry
62%
Clinic OS
97%
Industry avg → Clinic OS pilots
Average no-show rate
Industry
20%
Clinic OS
8%
Industry avg → Clinic OS pilots
First reply to a new lead
Industry
~8 hrs
Clinic OS
< 60 sec
Industry avg → AI Receptionist
Front-desk admin hrs / week
Industry
11 hrs
Clinic OS
3 hrs
Clinic OS clinic average
Same clinic OS. Four reasons it fits your specialty.
Utilisation, patient commitment, calm front desk, outcome data — pick the chapter that lands for your team.
Maximize your treatment hours.
Your therapists are your revenue engine. Every minute they spend on no-shows, callbacks, or chasing payments is a minute lost. Clinic OS keeps them in treatment rooms.
- No-show recovery on autopilot
- Payment reminders + on-file payments
- Owner dashboard — therapist utilisation, live
The number that matters
+18%
Therapist utilisation after the first 90 days.
Pilot clinics
Patients who commit to full programs.
One-and-done patients kill your LTV. Reactivation + recall flows nudge patients to finish their program — without your team chasing them on a spreadsheet.
- Reactivation flow for dormant patients
- Recall cycles built into the patient record
- Patient-facing portal for self-rebooking
The number that matters
55%
Recall cycle conversion across pilot clinics.
Reactivation engine
Calm front desk, even on busy days.
Mondays don't melt the desk anymore. AI Receptionist absorbs the call surge, Copilot drafts replies, your front desk focuses on the patients standing in front of them.
- AI absorbs call + comms surges
- Front desk freed for face-to-face patients
- Sane week even when the schedule is full
The number that matters
11 hrs
Returned to the front desk every week.
Time-in-tools study
Outcomes data you can show insurers.
Pulse rolls up therapist outcomes, recall conversion, and treatment-completion rates by program. Reports you can hand to insurers, partners, or your board.
- Therapist-level outcome dashboards
- Program completion + adherence tracking
- Audit-grade export for insurers + partners
The number that matters
100%
Of outcome data traceable to source EMR rows.
Pulse data lineage
The reality
What hurts in a typical physiotherapy week.
No-shows kill your day
One missed slot = $120 gone and a domino effect on the rest of your column.
Treatment plan drop-off
Patients ghost after visit 3. By visit 6 you've lost half. You don't know why.
Insurance follow-ups eat hours
Reception spends mornings re-billing instead of booking.
Before · After
What changes once Clinic OS is live.
Plan completion rate
38%
71%
Reception calls per day
35 outgoing
12 outgoing · KAI handles the rest
Stale patient list
We have one?
Auto-worked daily
Saturday admin
2–3 hrs
0 hrs
Industry workflows
The physiotherapy flows we automate by default.
Out of the box — each one calibrated to your clinic in the first 14 days.
Plan-drop reactivation
Patients who miss visit 3 get a warm SMS within 24h.
Same-day rebook
KAI rebooks before the patient leaves the room.
Insurance follow-up
Claim status surfaced in the inbox — no calls to insurer.
Treatment plan reminders
Each plan visit auto-pings the patient 24h before.
Outcome review request
Sent only after the goal-met visit — 3× more 5-stars.
Our recommendation
The Clinic OS stack we'd build for you.
- AI Workforce answers patient calls and books the next visit before they hang up.
- Sales Autopilot pings patients who skipped visit 3 — gets them back in the chair.
- Clinic Pulse shows you exactly which therapist has the best retention and why.
A week running on Clinic OS
What changes for you.
Mon 8:02 AM
AI Receptionist books 3 new patients before reception even arrives.
Mon 11:15 AM
Sales Autopilot re-engages 7 patients who stalled mid-treatment plan.
Fri 5:30 PM
Clinic Pulse Weekly: revenue up 18%, no-shows down 22%, retention up across the board.
“We added Clinic OS in Q2 and rebooked 41 stale patients in the first month. The AI Receptionist alone paid for the platform.”
— Clinic Owner · Physiotherapy practice, Ontario
Common questions
What Physiotherapy clinic owners usually ask.
Also built for
Other clinics we serve.
Run your clinic. Not your tools.
Replace the messy stack with one calm OS. Fill the schedule, engage every patient, keep them coming back — without the tab-switching tax.
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