Call IQ AI
Hear what every patient really means — AI listens to every call so you don't have to.
Call IQ AI snaps on top of Hub+'s Call IQ Essential. Every call is automatically classified, summarized and tagged — so you know exactly who booked, who hesitated and what to do next.
Call IQ AI
Hear what every patient really means.
What you get
Built to deliver real ROI.
Every line below is a system you can stop running separately — replaced by one workflow inside Clinic OS.
Intent & classification
AI tags every call: new patient, rebook, cancellation, complaint, sales question.
Booking status detection
Did the patient actually book? AI knows in real time.
Auto call summaries
Every call has a 30-second bullet recap delivered to the right team.
Patient identification
Caller ID stitched to patient record — no manual lookup.
Real outcomes
The numbers clinics actually see.
Aggregated across hundreds of clinics running Call IQ AI alongside Hub or Hub+.
100%
Every inbound and outbound call auto-classified and summarized — including SIP desk calls.
30sec
Read a one-paragraph recap instead of relistening — staff get up to speed in 30 seconds.
0
No more 'did you log that call?' Notes write themselves into the patient record.
A day with Call IQ AI
When it shows up.
Concrete moments your team will feel the difference — without thinking about software.
- 9:14 am
Patient asks about price
Call IQ AI tags the call ‘price hesitation’ and alerts the right team to follow up with a tailored offer.
- 12:30 pm
Missed call during lunch
AI transcribes the voicemail, summarizes the request, and queues a callback task with full patient context.
- 5:42 pm
End-of-day rollup
Every call routed, tagged and filed — no manual reception logs needed at close-out.
Built for
Is this right for you?
Call IQ AI is the right pick if you check most of these boxes.
- Clinics with > 200 inbound calls/month
- Operators who want to coach reception on real conversations
- Anyone losing visibility into 'what happened on that call'
Replaces
Stop paying for these.
One subscription. One workflow. One vendor on the invoice.
All replaced by Call IQ AI.
One login. One billing line. One patient record.
Quick answers
Common questions.
The stuff clinic owners ask us most often — straight answers.
Yes — securely, with retention controls per your compliance needs.
Yes — Call IQ AI tags the reason (price, timing, location) on every non-converted call.
Yes — every Yealink/SIP call gets recorded, transcribed, classified and tagged automatically.
Pairs well with
Snap these on too.
Most clinics layer these on within the first 60 days — when the use case becomes obvious.
One simple decision · 14-day go-live
Ready to add this to your clinic?
Pick a starting base on Build OS, snap this in, and book your walkthrough.