Snap-on add-onRequires Clinic Hub+

AI Workforce

AI staff that never sleep — Receptionist, Copilot, Ask Mathew and Review AI.

AI Workforce is four AI teammates working alongside your humans. They answer the phone, reply across every channel, train your team on SOPs, and respond to reviews — at 3 AM, on Christmas, never tired.

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Turn on / off anytime Custom-quoted after discoveryRequires Clinic Hub+

What you get

Built to deliver real ROI.

Every line below is a system you can stop running separately — replaced by one workflow inside Clinic OS.

AI Receptionist

Picks up after 3 rings, books, reschedules and cancels — sounds like a real person.

Copilot

Drafts replies across every channel, suggests next steps, surfaces stale leads.

Ask Mathew

SOP knowledge engine — staff asks 'how do we handle insurance?' and gets the right answer.

Review AI

Auto-responds to Google and Facebook reviews — every star rating, with the right tone.

Real outcomes

The numbers clinics actually see.

Aggregated across hundreds of clinics running AI Workforce alongside Hub or Hub+.

missed calls

0

AI Receptionist picks up after 3 rings — even on lunch breaks, after hours, and during sessions.

saved / week

12hrs

Reclaim 12+ reception hours per week — redirected to in-clinic patient care.

review response

80%

Google + Facebook review response rate jumps from ~25% to 80%+ in week one.

A day with AI Workforce

When it shows up.

Concrete moments your team will feel the difference — without thinking about software.

  1. 7:48 am

    Call before opening

    Receptionist isn't in yet — AI Receptionist answers, books a new patient, syncs to the calendar.

  2. 11:30 am

    5-star review lands

    Review AI auto-thanks the patient in your brand voice and tags the therapist who delivered the experience.

  3. 8:15 pm

    After-hours SMS

    Patient texts about insurance — Copilot drafts the answer using your SOPs. Reception approves in 2 taps tomorrow morning.

Built for

Is this right for you?

AI Workforce is the right pick if you check most of these boxes.

  • Clinics tired of missing calls during sessions
  • Multi-location ops where SOP consistency matters
  • Anyone whose Google review response rate is under 80%

Replaces

Stop paying for these.

One subscription. One workflow. One vendor on the invoice.

Call HeroRetell AIInternal wikis

All replaced by AI Workforce.

One login. One billing line. One patient record.

Quick answers

Common questions.

The stuff clinic owners ask us most often — straight answers.

No — patients consistently can't tell. We use natural conversational voice models.

Yes — point it at your docs/notion/PDFs and it learns your way of doing things.

Yes — if reception doesn't pick up after the ring threshold, AI Receptionist takes over instantly.

Pairs well with

Snap these on too.

Most clinics layer these on within the first 60 days — when the use case becomes obvious.

See all add-ons

One simple decision · 14-day go-live

Ready to add this to your clinic?

Pick a starting base on Build OS, snap this in, and book your walkthrough.