Run your entire clinic from one screen.
Plugs into the EMR you already use (Jane, Juvonno, ClinicSense) and answers calls, replies to patients, fills no-show slots, and shows you the numbers — from one screen.
Replace the chaos.
Where Clinic OS lives
We sit between your EMR and your patients.
Your EMR stays. Your team stays. Clinic OS handles every patient touchpoint in the middle — calls, comms, reviews, recalls, marketing — and writes back to your EMR in real time.
Your EMR
Jane · Juvonno · ClinicSense
Clinic OS
Inbox · calls · AI · reviews · recalls
Your patients
Wherever they reach you
99%
of calls answered
Industry: 62% · KAI works after hours too
11 hrs
back to your front desk weekly
Out of inboxes, onto patients in the chair
$8.4k
revenue recovered every month
From no-shows nudged + dormant leads re-booked
98%
of reviews replied to
Across Google, Facebook + Yelp · in your tone
< 60s
first reply on every channel
Industry: ~8 hrs · KAI drafts, your team approves
Every missed call is a patient you never see again. Fix that in 14 days.
Your physical desk phone, plugged into Clinic OS. KAI picks up after 3 rings on busy days and 24/7 after hours — books, reschedules, cancels. Your team only hears the calls that need a human.
- Connects to your existing desk phone — not another mobile app
- Every call recorded, transcribed, and tagged by the agent (AI or human) who spoke
- AI Receptionist pulls instant availability from your EMR before quoting a slot
- Books, reschedules and cancels appointments — all in your EMR, in real time
Incoming · Sarah M.
Patient since 2022 · +1 (613) 555-0148
Live transcript
KAI: “Hi Sarah, this is KAI from ClinicFirst. I see Dr. Wong has an opening Thursday at 10:30…”
Your clinic answers the same way. Every shift. Every channel. Every year.
Drop your SOPs, policies, intake scripts and FAQs into Clinic OS — KAI turns them into a living wiki your whole clinic queries. The same wiki answers patients on calls, SMS, email, reviews, website chat — and your team in Slack.
- One wiki · upload PDFs, Google Docs, Notion exports — versioned with audit log
- Patients get the same correct answer across every channel they reach out on
- Your team queries it directly — onboarding day 1 to year 5, same source of truth
- Updates roll out instantly · revert to any prior policy in two clicks
Clinic OS · Wiki
Knowledge base
Late-cancellation policy
Updated 3d ago
Intake script — new pt.
Updated 1w ago
Insurance receipt template
Updated 2w ago
Recall scripts · physio
Updated 1m ago
+ 47 more articles · all searchable
Ask KAI · “What’s our late-cancel policy?”
Answer from your wiki
Patients cancelling within 24 hrs are charged 50% of the booking fee. Same-week reschedules are exempt. Waive once per patient per year, owner discretion.
Source · Late-cancellation policy.pdf
Powers replies on
The numbers most owners only see weekly. Live in Clinic Pulse.
Revenue, clinician utilisation, no-show rate, recall conversion, AI activity — all rolled into one live dashboard and a Monday-morning email digest. Every number traces back to its source row in your EMR. Audit-grade for insurers, finance, and your board.
- Live dashboard + weekly email digest delivered to the owner — automatically
- Full clinician utilisation by therapist, location, and program
- Drill into any number → see source EMR row + timestamp in two clicks
- Audit-grade exports for insurers, finance and compliance
Your clinic, this week.
From: pulse@clinicfirst.app · 06:00 Monday
Revenue
+18%
No-show
8%
Recall
55%
Clinician utilisation · last 14 days
No exports. No Excel. No daily reminders to anyone.
Patients you forgot existed. Come back this month.
Stop building funnels in Mailchimp at midnight. Clinic OS auto-builds your service-tips, clinic newsletter and reactivation campaigns from your EMR data — and pushes them across SMS, email and call in the right order.
- Reactivation flows auto-target patients gone quiet (90 / 180 / 365 days)
- Service-tip campaigns by program — physio, dental, wellness, etc.
- Owner-approved monthly newsletter, drafted by KAI in your voice
- Multi-channel sequencing · SMS → email → human call · all built-in
Recall · Manual therapy · Q1
Auto-built · 87 patients · runs every Friday
Trigger
No visit in 90 days
Send
SMS · then email · then call
Mark D.
SMS sent · opened 2 min ago
Priya R.
Booked via SMS · Thursday 10am
Jessica L.
Email sent · awaiting reply
Tips · newsletter · reactivation — all built-in. No spreadsheets.
Ready when you are
See it running on your numbers.
A 20-minute walkthrough on your specialty, your EMR and your stack. You leave with a clear shortlist and a sizing — whether Clinic OS is the right fit or not.
HIPAA-readyLive with 22+ clinics14-day go-live · Starts at $297/mo
Every lead. Every channel. One inbox.
Calls, social DMs, ad enquiries, Google leads, walk-in forms, referrals — every touchpoint lands in the same place, attributed to the channel it came from. No Zapier in the middle.
They all flow into
Your Clinic OS inbox.
With the source channel attached. Routed to the right team. Replied to by KAI or by your team — your call.
From hello to live
Three steps. No surprises.
We have walked 22+ clinics through this. Same calm pace, same playbook, same outcomes.
- 01
20-min discovery call.
We learn your stack, your specialty, your goals. No deck. No pitch. You leave with a clear shortlist — even if Clinic OS isn’t the right fit.
- 02
We plug into your EMR.
Jane, Juvonno, ClinicSense — 2-way sync goes live. Your team keeps charting where they already do. We migrate the rest.
- 03
You go live in 14 days.
AI Receptionist answers calls. Inbox unified. Owner dashboard live. We sit with you weekly for 60 days, then hand over the keys.
Run your clinic. Not your tools.
Replace the messy stack with one calm OS. Fill the schedule, engage every patient, keep them coming back — without the tab-switching tax.
Haven't taken the audit? · 60 seconds