Turn first-time guests into membership patients.
Med spa margins live in repeat visits. Clinic OS makes sure every guest goes from first treatment to membership — with AI follow-ups that don't feel salesy.
What Medical Spa clinics see
Outcomes from live rollouts
2×
membership conversion
1st visit → membership
60 sec
Instagram DM reply time
down from hours
31%
3-pack accept rate
offered at the right moment
< 10 days
to fully go live
incl. IG · Stripe · review automation
The four numbers that change first.
What an industry-average clinic looks like vs. what Clinic OS clinics in this discipline actually do.
Inbound patient calls answered
Industry
62%
Clinic OS
97%
Industry avg → Clinic OS pilots
Average no-show rate
Industry
20%
Clinic OS
8%
Industry avg → Clinic OS pilots
First reply to a new lead
Industry
~8 hrs
Clinic OS
< 60 sec
Industry avg → AI Receptionist
Front-desk admin hrs / week
Industry
11 hrs
Clinic OS
3 hrs
Clinic OS clinic average
Same clinic OS. Four reasons it fits your specialty.
Utilisation, patient commitment, calm front desk, outcome data — pick the chapter that lands for your team.
Maximize your treatment hours.
Your therapists are your revenue engine. Every minute they spend on no-shows, callbacks, or chasing payments is a minute lost. Clinic OS keeps them in treatment rooms.
- No-show recovery on autopilot
- Payment reminders + on-file payments
- Owner dashboard — therapist utilisation, live
The number that matters
+18%
Therapist utilisation after the first 90 days.
Pilot clinics
Patients who commit to full programs.
One-and-done patients kill your LTV. Reactivation + recall flows nudge patients to finish their program — without your team chasing them on a spreadsheet.
- Reactivation flow for dormant patients
- Recall cycles built into the patient record
- Patient-facing portal for self-rebooking
The number that matters
55%
Recall cycle conversion across pilot clinics.
Reactivation engine
Calm front desk, even on busy days.
Mondays don't melt the desk anymore. AI Receptionist absorbs the call surge, Copilot drafts replies, your front desk focuses on the patients standing in front of them.
- AI absorbs call + comms surges
- Front desk freed for face-to-face patients
- Sane week even when the schedule is full
The number that matters
11 hrs
Returned to the front desk every week.
Time-in-tools study
Outcomes data you can show insurers.
Pulse rolls up therapist outcomes, recall conversion, and treatment-completion rates by program. Reports you can hand to insurers, partners, or your board.
- Therapist-level outcome dashboards
- Program completion + adherence tracking
- Audit-grade export for insurers + partners
The number that matters
100%
Of outcome data traceable to source EMR rows.
Pulse data lineage
The reality
What hurts in a typical medical spa week.
First-timers don't rebook
Loved the treatment, forgot to book the next. You've lost them to the next ad they see.
Reviews are gold but spotty
Med spa decisions are review-driven. Yours are too few and too random.
DMs from Instagram pile up
Reception can't keep up. Leads cool while they wait.
Before · After
What changes once Clinic OS is live.
Instagram DM reply time
Hours
60 seconds
First-visit rebook rate
28%
64%
Reviews per month
6
22
Membership conversion
18%
36%
Industry workflows
The medical spa flows we automate by default.
Out of the box — each one calibrated to your clinic in the first 14 days.
IG DM → booking funnel
Reply in 60s · qualify · book — fully automated.
3-pack offer timing
Sent 48h post-treatment when results peak.
Membership conversion
Personalised pitch after visit 2 — 36% take it.
Review on autopilot
Request fires 2h post-treatment · before the next ad steals attention.
Treatment upsell
AI Receptionist suggests complementary services on inbound calls.
Our recommendation
The Clinic OS stack we'd build for you.
- Growth runs the Instagram → DM → booking funnel automatically.
- AI Workforce replies to every DM instantly — no lead dies cold.
- Sales Autopilot turns first-time guests into 3-pack and membership patients.
A week running on Clinic OS
What changes for you.
Always-on
Every Instagram DM replied to within 60 seconds — by AI Workforce.
Post-treatment
Sales Autopilot offers a 3-pack at the right moment — accept rate ~31%.
Reviews
Review AI responds to every 5★ and 4★ review with a personal touch.
“Membership conversions doubled. The AI replies to my IG faster than I do — and books treatments without me lifting a finger.”
— Owner · Med Spa, Toronto
Common questions
What Medical Spa clinic owners usually ask.
Also built for
Other clinics we serve.
Run your clinic. Not your tools.
Replace the messy stack with one calm OS. Fill the schedule, engage every patient, keep them coming back — without the tab-switching tax.
Haven't taken the audit? · 60 seconds